Privacy Policy

1. Information We Collect

Personal Information

• Full name

• Email address

• Phone number

• Nationality

• Passport or Emirates ID details

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Booking Information

• Arrival and departure dates

• Number of guests

• Payment information

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Website Usage Data

• IP address

• Browser type

• Cookies and usage analytics

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2. Why We Collect Your Information

We collect personal data to:

• Process reservations

• Verify guest identity

• Comply with Dubai Holiday Homes regulations

• Register guests with Dubai authorities

• Improve our services

• Communicate booking details and updates

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3. Legal Compliance with Dubai Authorities

As a licensed Holiday Homes operator (Trade License No. 1581069, issued by the Department of Economy and Tourism, Dubai), Rentico is required to share guest information with the Dubai Department of Economy and Tourism (DET) for regulatory compliance. This information is used solely for official registration purposes.

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4. Payment Information

Payment processing is handled by secure third-party payment gateways. Rentico does not store full credit card details on its servers.

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5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

5a. Data Retention

We retain personal data for a minimum of 5 years in compliance with UAE regulatory requirements, or longer where required by law.

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6. Data Sharing

Your information may be shared with:

• Government authorities when legally required

• Payment processors

• Property management service providers

Rentico does not sell or rent personal data to third parties.

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7. Cookies

Our website may use cookies to improve functionality, analyze visitor behavior, and enhance the booking experience. You may disable cookies in your browser settings.

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8. Your Rights

You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data where legally permitted​

 

9. Contact

Rentico Vacation Homes Rental LLC

Phone: +971 52 146 0222

Email: info@renticodubai.com 

Website: www.renticodubai.com